We track it — so you can avoid it.

Compare Banks, Energy & Insurance for Service Quality with ServiceRage Find the best service by comparing customer feedback on social media in these industries:

Banks

Find out which bank in Australia is best for customer service. From bank charges to net banking, we compare the mix of customer complaints and positive feedback on social media so you can choose the best bank in Australia. Click on a company to read the individual comments. Or find out more about our process.

General Insurance

Whether you need home insurance, travel insurance or just a car insurance quote, we'll help you find the best customer service. From cheap or budget car insurance to comprehensive home and contents insurance, we compare the mix of customer complaints and positive feedback on social media. Click on an insurance company to read comments about everything from excess to brokers. Or find out more about our process.

Health Insurance

Compare private health insurance in Australia with this analysis of customer feedback on social media. Whether you want cheap health insurance to qualify for the private health insurance rebate or you need the best dental insurance and health cover, this private health insurance comparison will help you find a provider likely to keep you happy. Click on a company to read comments about everything from quotes to lifetime health cover loading. Or find out more about our process.

Energy

Which electricty providers, gas companies and renewable energy suppliers in Australia have the best customer service? From solar panels to electricity rates, we compare the mix of customer complaints and positive feedback on social media. Click on a company to read real comments about everything from the carbon tax to the energy ombudsman Or find out more about our process.

Happy Customer Awards Winners

The ServiceRage Happy Customer awards recognize the companies who have achieved the highest percentage of positive feedback on social media from their customers over the previous 12 months. So without further ado, we are pleased to present the overall winner and winners in each category: Customers are the best judges of service quality and that’s who awards the annual ServiceRage gongs. Find out who got the national award and who has the happiest customers in each industry.

What We Do?

9014-200

Monitor comments on social media from customers to companies.

  • Comments: 310,035
  • Latest comment: 1 hours ago
  • Companies: 84
9014-200

Classify the comments (with editors, users and computers) as...

Positive: e.g “I have just had a windscreen claim dealt with by Budget Direct and it went like clockwork. I’m a very happy customer :-)”

Negative: e.g: “G’day, I’m writing this as a last resort as your “return phone calls” have not come since I was on “live chat” and called your general…”

9014-200

Compare the positives and negatives, to create a ladder of customer happiness.

Featured on: